FAQ
ONLINE ORDERS
RETURN/EXCHANGE POLICY
Online orders are refundable 7 days from their pick-up date/arrival date.
RETURN INSTRUCTIONS
E-mail our e-commerce team with your order number. We’ll respond within 24 hours.
RETURNING ONLINE
We provide full returns on regular price, unworn, and unwashed with tags attached.
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We do not cover return shipping costs.
CUSTOM AND BESPOKE ITEMS:
Due to the highly customized nature of our products, returns are generally not accepted.
Exchanges can be made if the sizing is incorrect or if there is a defect in the item.
RETURNING IN STORE
Bring your invoice for a smooth return.
WHAT HAPPENS AFTER 7 DAYS?
If you miss the 7-day return window we will provide you with a store credit.
NON-REFUNDABLE ITEMS
Sale Products - Gift Cards - Grooming Products - Underwear
Worn or Used Product - Custom Made Orders